Key Holder/Sales Associate- terra20 Train Yards

Key Holder/Sales Associate- terra20 Train Yards


Train Yards Store Location: terra20 is hiring an experienced part-time Sales Associate/Key Holder! If you love the idea of working for a company dedicated to offering environmentally sound and healthy products to its customers, please apply. Our Sales Associates serve as our in-store specialists for the sale and application of healthy and environmentally beneficial products.

Role & Responsibilities

As a Sales Associate you are enthusiastic about customer service, passionate about our products, display positivity with ease, and thrive in a team environment. Added responsibilities can include but are not limited to:

  • Engaging with our customers to determine their needs
  • Educating and teaching our customers about healthier product choices
  • Maintaining the store’s visuals and displays with pride
  • Build lasting customer relationships by listening and responding to the needs of our guests

As a Key Holder you are reliable, take initiative, and work just as well individually as you do in a team. Added responsibilities can include but are not limited to:

  • Opening and closing the store
  • Reacting to customer complaints, incidents, or requests
  • Administering lunches and breaks
  • Performing shrink and cash controls
  • Filling out reports as assigned by management
  • Performing standard store duties (ensuring a clean and organized retail space)

Qualifications & Requirements

  • Retail/Customer service experience
  • Knowledge of our products and passion for what you do
  • Retail team lead/supervisory experience and prior Key Holder responsibilities
  • Bilingualism (English and French)
  • Availability on weekends and holidays
  • Keyholding experience

COVID-19 Vaccination Requirements

It is a mandatory condition of your employment that: (i) you are vaccinated for COVID-19 with vaccines that have been approved by the Government of Canada; (ii) you have received both of your vaccines at least 14 days prior to your start date; and, (iii) you receive any recommended COVID-19 related boosters which are subsequently approved and recommended by the Government of Canada. Note: If you are unable to receive COVID-19 vaccines due to medical or human rights reasons, please let us know so that we can discuss potential accommodations.

We thank all applicants; however only those selected for an interview will be contacted.

terra20 has an accommodation process in place and provides accommodations for candidates with disabilities.

Job Types: Part-time, Permanent

Salary: From $15.00 per hour


  • 8 hour shift
  • Day shift
  • Holidays
  • Weekends


  • Keyholding: 1 year (required)


  • French (required)

Work remotely:

  • No

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